Your First Visit

The first time patients come to our plastic surgery office in Chicago, they are often impressed by the state-of-the-art facility and friendly, professional staff. But our practice is also designed for your comfort and convenience. We aim to make your visit easy and stress-free so you can focus on making decisions about your procedure with Dr. Mustoe or Sinno. We find that it helps to be prepared for your first visit, so we’ve put together some information about what you can expect at your appointment.

If you would like to meet with Chicago plastic surgery specialists Dr. Thomas Mustoe or Dr. Sammy Sinno, request a consultation online. Or you can call us at (312) 788-2560 and one of our helpful staff members will schedule your appointment.

Upon Arrival

When you first arrive at our office, you can check in with our receptionist, who guides you through any questions you have when filling out new patient paperwork. Our comfortable waiting area includes complimentary Wi-Fi, coffee, and tea.

Your Consultation

Before meeting with your surgeon, you sit down with a nurse, medical assistant, or aesthetician to discuss your goals and to begin to get to know us as a team. All of our staff members have been hand-selected for their compassion and candor, as well as their technical skill and experience.

Next, Dr. Mustoe or Dr. Sinno talks with you about your cosmetic concerns and performs a physical evaluation. Both surgeons place a strong emphasis on this consultation as a chance to provide you with all the information you need to make sound decisions about your procedure, whether surgical or non-surgical. Most consultations take less than an hour, but our surgeons take as much time as is needed to ensure that you feel comfortable, and they encourage you to think about what you want to ask beforehand.

Some topics you may want to cover include:

  • Your surgeon’s credentials and experience with your procedure
  • Specific options for your procedure
  • The surgical process and risks
  • The recovery process
  • Your goals and expectations

After meeting with Dr. Mustoe or Sinno, you are introduced to other members of our team and close your visit with our assistant, who discusses logistical matters such as scheduling and financing and who can also answer any other questions you may have.

If questions arise after you leave your consultation, you can call or email your surgeon for direct answers, or you can schedule a second consultation. All patients are also seen for a preoperative visit.

Please review our patient resources and let us know if there’s anything we can do to make your first visit more convenient.